In the event of cancellation by the customer, regardless of the circumstances, the following refund fees, minus the deposit, apply. The deposit is non-refundable. Cancellation 2 weeks or less before due arrival date, 0% refund. Cancellation 2 to 4 weeks before due arrival date, 25% refund. Cancellation 4 to 8 weeks before due arrival date, 50% refund. Cancellation more than 8 weeks before due arrival date, 100% refund.
In the unlikely event that the organiser cancels the retreat of their own accord, a full refund including deposit will be given or the payment transferred to a future event as preferred by the customer. In the event the organiser is forced to cancel the retreat due to government requirements a 100% refund will be given minus a £50 admin fee.